Have some questions?
When do you deliver?
Delivery availability varies from postcode to postcode, delivery run to delivery run. We have 2 hour delivery windows in the afternoons and evening, up to 7 days a week. To see the available windows, click on the van icon next to the shopping cart.
When do I have to order by?
Orders for same day delivery need to be made by 12pm.
Is there a minimum order?
The minimum order is just $30.
What happens if I'm not home?
Your order will be left in a safe location, with cold items left in an eski bag and ice packs. If there's nowhere safe to leave it, our driver will call you to figure out what's best.
How are cold items handled?
We will deliver the items still cold and always have eski bags and ice packs at hand if you're not home.
Who prepares the order?
The local shops you order from prepare your order. Our vans then pick it up and deliver it all to you.
What happens if something is out of stock?
We let you know as soon as possible and look for a suitable replacement.
Have any other questions?
Drop us an email at firstname.lastname@example.org or call us on 1300 851 343